Effective 2026-07-17 · Last updated 2026-07-17

Copyright and DMCA Policy

Ollie hosts files that our customers upload, including construction drawings and specifications. We respect the intellectual property rights of others and expect our customers to do the same. This policy explains how to notify us of allegedly infringing material, how to respond if your material was removed, and what happens to accounts that infringe repeatedly. It forms part of our Terms of Service.

1. Designated Copyright Agent

Notices of claimed copyright infringement should be sent to our designated agent:

• Agent: Copyright Agent, Ollie.Cloud LLC
• Email: support@ollie.cloud
• Mail: Ollie.Cloud LLC, 28 Spring St #5161, Princeton, NJ 08542

Please use this contact only for copyright matters. General enquiries sent here will be delayed. For other reports, see our Acceptable Use Policy.

2. Reporting alleged copyright infringement

If you believe material on the Service infringes a copyright you own or are authorized to act for, send our designated agent a written notice that includes all of the following. These elements are set out in 17 U.S.C. §512(c)(3)(A), and a notice missing any of them may not be effective:

1. A physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
2. Identification of the copyrighted work claimed to have been infringed, or, if multiple works are covered by a single notice, a representative list of those works.
3. Identification of the material that is claimed to be infringing and information reasonably sufficient to let us locate it. A direct link or the specific project, sheet, and file name is the most useful form.
4. Information reasonably sufficient to let us contact you, such as an address, telephone number, and email address.
5. A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in the notice is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.

Please be careful before sending a notice. Under 17 U.S.C. §512(f), a person who knowingly materially misrepresents that material is infringing may be liable for damages, including costs and attorneys' fees. Construction drawings are frequently shared under a licence or an owner's authorization, so consider whether the use you are reporting is in fact unauthorized.

3. What we do when we receive a notice

If a notice is substantially compliant, we will act expeditiously to remove or disable access to the material identified. Where we can reasonably do so, we will notify the customer whose account hosted the material and give them a copy of the notice, including your contact details, so that they can respond or submit a counter-notification. We may also record the notice for the purposes of the repeat-infringer policy in section 5.

4. Counter-notification

If your material was removed or disabled and you believe that was the result of a mistake or a misidentification, you may send our designated agent a counter-notification. The elements below are set out in 17 U.S.C. §512(g)(3):

1. Your physical or electronic signature.
2. Identification of the material that was removed or disabled, and the location at which it appeared before it was removed or disabled.
3. A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
4. Your name, address, and telephone number, together with a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or, if your address is outside the United States, of any judicial district in which Ollie may be found, and that you will accept service of process from the person who submitted the original notice or their agent.

If we receive a valid counter-notification, we will forward it to the party who submitted the original notice and let them know that we may restore the material in 10 business days. Unless that party notifies us that they have filed an action seeking a court order to restrain the allegedly infringing activity, we may restore the material between 10 and 14 business days after we receive the counter-notification.

5. Repeat infringers

We have adopted and will reasonably implement a policy of terminating, in appropriate circumstances, the accounts of users and organizations that are repeat infringers. In deciding what is appropriate we consider the number and substance of notices received, whether a valid counter-notification was submitted, whether the notices appear to be abusive or automated, and whether the customer takes corrective action.

Because Ollie is used by organizations, a termination may apply to an individual member account, to a project, or to an entire organization, depending on where the infringing activity originated. Termination for repeat infringement may occur without refund. Removing infringing material promptly, and not re-uploading it, is the most reliable way to avoid this outcome.

6. Trademark and other complaints

This policy covers copyright only. For trademark complaints, privacy complaints, or other abuse reports, contact support@ollie.cloud and describe the issue. See our Acceptable Use Policy for the wider list of prohibited content and conduct.

7. Contact

Copyright notices and counter-notifications: support@ollie.cloud, or by mail to Ollie.Cloud LLC, 28 Spring St #5161, Princeton, NJ 08542. We may update this policy; the effective date above reflects the current version.